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If you are on the 14-day free trial for our Pro plan you will not have any usage limits until the 14-day free trial is up. Once the 14-day trial is up, you can decide to subscribe to the Pro plan. You can automatically subscribe and maintain all the Pro features by adding in your credit card under Settings > Plan & Billing. A WorkClout representative will reach out to help you make your decision and apply the changes as needed.
If you are on the 14-day free trial for our Pro plan you will not have any usage limits until the 14-day free trial is up. Once the 14-day trial is up, you can decide to subscribe to the Pro plan. You can automatically subscribe and maintain all the Pro features by adding in your credit card under Settings > Plan & Billing. A WorkClout representative will reach out to help you make your decision and apply the changes as needed.
Team Admins can change the team’s subscription level. Your subscription will remain active at its current level through the end of the billing period that you’ve already paid for.
We do not offer refunds.
WorkClout invoices based on your plans maximum number of licenses + any additional number of employees or users that are added to your account above the maximum. You can check the number of users and total billing under Settings > Plan & Billing. If you add a new user during the middle of the month and you are above the total number of licenses allowed on your plan, our billing will automatically prorate the charges for the month, for the user.
You can use your credit card to pay for any plan. We can also invoice for most annual contracts, to learn more you can contact us.
There are three options that you can choose from to receive your data in the event of a cancellation.
- If you have a custom integration setup with us, WorkClout can ETL data back into your integration database (e.g. Oracle, Microsoft SQL Server, etc)
- Data dumps in Comma-Separated-Value sheets or Excel format of all requested records (Projects, Tasks, Issues, and more)
- WorkClout can provide an ACID-compliant SQL dump of your data if you have an I.T., DBA, or Data Team that prefers database files
To get request a cancellation or learn more please email support@workclout.com
WorkClout is a cloud subscription service. We offer a 14 day free trial on our pro plan! You can learn more on our pricing page.
All data that is stored on WorkClout is encrypted beyond the industry standard.
Protection against Network and Application Layer Attacks
WorkClout’s CDN takes advantage of the AWS layered “Security Perimeter” against Network and Application layer DDoS attacks.
SSL/TLS Encryption and HTTPS
WorkClout’s CDN, client-side application, and API services are distributed strictly over full bridge HTTPS connections, TLS v1.2.
Availability
WorkClout provides a 99.9% uptime guarantee. CDN data is cached in edge locations worldwide to ensure heightened availability and decreased bandwidth usage when accessing WorkClout’s web and mobile applications.
Your Data is Segmented Away
WorkClout utilizes a “data hoteling” strategy to securely segment your company’s data away from other clients’ data, utilizing an identifier that’s unique to your organization to save and retrieve data.
Password Encryption
Any of your employees who have access to WorkClout can rest-assured their passwords are encrypted utilizing one-way salt-based encryption.
Rolling Backups
WorkClout will automatically backup your data nightly on a 30-day rolling period; in the unlikely event of data loss, we can restore a backed up version of your data up to 30 days prior.
All information is encrypted and hosted on Amazon Web Servers (AWS). AWS is used and trusted by huge corporations around the globe such as Netflix, Airbnb, Adobe, and even the CIA.
WorkClout requires an internet connection in order to work. If your connection to the internet via WiFi is not stable at your location, we recommend contacting your service provider for assistance or to use a device with cellular connection services.
